Get outside financial help, but ask for the right outputs

A lot of owners pay for accounting and still feel blind. They get statements, tax filings, and a packet of numbers. Then they go back to guessing.

That is a mismatch.

Accounting keeps you compliant. Finance helps you run the business.

If you want better decisions, you need a finance partner who produces outputs you can act on. Not once a year. Every month. Sometimes every week.

Cash flow problems are still a top reason small businesses fail. SCORE is often cited as saying 82% fail due to cash flow issues.
So the goal is simple. Build a finance rhythm that lets you see trouble early and take action.

When an accountant is not enough

An accountant is useful for bookkeeping, payroll filing, tax returns, and clean records. But most owners need help with management decisions.

Add a fractional CFO or finance-focused advisor if any of these are true.

You cannot explain your monthly break-even number

If you cannot answer, “What revenue covers all fixed costs and baseline variable costs?” you are flying blind. Break-even lets you decide when to hire, when to add hours, and when to cut expenses.

You do not know your payroll percent, or why it moved

Payroll is usually the biggest expense line. If your payroll percent jumps and you cannot explain it, you are not managing labor. Even broad benchmarks exist, but the real value is knowing your trend and the driver behind it.

You cannot predict cash 6 to 8 weeks out

If cash is a surprise, every decision gets emotional. A short forecast is the difference between calm and chaos. Forecasting is a basic tool for planning and growth.

Also, fractional CFO services are growing because businesses want senior-level finance without a full-time hire.

Tell your accountant what you want each month

Most owners never set expectations. So the accountant sends what they think is normal. You end up with reports that do not change behavior.

Here’s what to ask for.

1) A simple P&L and balance sheet that is actually reviewed

You do not need a 40-page package. You need a clean P&L and balance sheet, reviewed with you in plain language.

Minimum standard:

  • Profit and loss statement, month and year-to-date

  • Balance sheet, month-end

  • Prior month comparison

  • Notes for any unusual changes

2) A short list of action items, not a packet of numbers

Ask for 5 to 10 action items. Each item should include:

  • What changed

  • Why it changed

  • What to do next

  • Who owns it

  • Due date

If you do not leave the call with actions, nothing changes.

3) Tax set-aside guidance tied to real cash flow

Tax advice that ignores cash timing is useless. Ask for tax set-asides based on:

  • Actual distributions

  • Timing of quarterly estimates

  • Planned purchases and debt payments

You want “here is what to set aside this month” tied to your cash forecast.

Use a budget that matches how healthcare practices work

Most budgets fail because they do not match operations. Owners build a top-line budget, then hope the bottom line works out.

Build it by function. That makes it controllable.

Budget by department or function

Examples that fit most healthcare settings:

  • Front desk and scheduling

  • Service delivery and support staff

  • Billing and collections

  • Facilities and occupancy

  • Admin and leadership

  • Technology

  • Marketing (if you have it)

  • Owner pay and distributions

This structure makes problems easy to locate. When a number is off, you can see where it happened and who owns it. That “division plus metrics” approach is how you keep decisions objective.

Track the few metrics that drive the result

Do not track 40 metrics. Track the ones that move profit and cash.

A solid starter set:

  • Revenue per working day

  • Payroll percent of revenue

  • Overhead percent of revenue (rent, utilities, software)

  • Accounts receivable days, plus aging buckets

  • Collection speed (how fast money turns into deposits)

  • Cancellation rate or arrival rate, if it drives capacity

  • Cash on hand (weeks)

  • 6 to 8 week cash forecast accuracy

Your finance partner should help you define these and set targets, then review them monthly.

Make debt and purchases follow a rule

Most owners leak cash through “nice to have” spending. The fix is a rule that blocks impulse decisions.

Use a simple filter.

If the purchase does not improve one of these, it waits

  • Capacity (you can serve more clients with the same time)

  • Collections speed (you get paid faster)

  • Retention (clients stay longer and finish plans)

If it does not move one of those, it is a want, not a need.

If it does improve one of those, it needs a payback plan and a date

Require a one-page payback plan:

  • Cost (all-in)

  • Expected monthly impact

  • Time to impact

  • Payback period (months)

  • Owner and due date for review

Then schedule a check-in date. If it does not perform, stop or adjust.

This creates discipline and keeps cash available for the moves that matter.

What a good fractional CFO rhythm looks like

If you bring in finance help, the structure should be clear.

A simple cadence:

  • Weekly: 10-minute cash and receivables check

  • Monthly: financial review with action items

  • Quarterly: pricing, staffing model, and tax plan check

  • Annually: budget rebuild and long-term plan

The point is consistency. Most owners do not need complex finance. They need repeatable decisions.



Call to action: coaching inquiry

If you want a finance system that gives you clear break-even, payroll clarity, and a 6 to 8 week cash forecast, book a coaching consult.
You can also review the coaching overview, the about page, and recent articles to see the operating style and approach. 


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Plug the Silent Leaks That Crush Cash Flow